Privacy Policy

1. Introduction

We, Doxxhouse, located at New Cairo, Egypt are the controller of the personal data we collect and process.

Thank you for visiting and using our website, social media pages, showroom, and offices.

We respect your privacy and are committed to transparency regarding how we collect, use, and share your personal data.

This privacy notice explains how we process data we collect from you, which you provide, or which we may obtain from other sources—including your interactions online, via email or phone, at events, or through social media.

If you have any questions, you may contact us by email at info@doxxhouse.com.

2. What data do we collect?

We may collect:

• Contact information (such as name, email, telephone, physical address), communications metadata (IP address, timestamps, geolocation).
• Photographic or video recordings when you visit our premises.
• Purchase details (payment data, billing and shipping addresses, product identifiers, serial numbers, dates of purchase).
• Newsletter subscription preferences.
• Social media content that you generate or permit us to collect.
• Website usage details (IP address, browser type, OS, pages visited—see our cookie policy for more).
• Employment-related data if you apply for a job (e.g. employment history, qualifications).
• Additional data from third-party partners (e.g. boutiques, event hosts)

3. Why do process your personal data?

We process data to:

• Respond to your inquiries and manage orders and post‑sales service.
• Conduct commercial transactions with you.
• Inform you of related offers and marketing communications.
• Manage event or competition participation.
• Enhance your online experience.
• Ensure the security of our website and premises.
• Handle job applications.
• Maintain records for legal, financial, or dispute‑resolution purposes.

4. On what legal grounds do we process your personal data?

• Contractual necessity: to respond to inquiries or fulfill orders and related services.
• Consent: for marketing communications such as newsletters (which you may withdraw anytime). Social media content and event images are also processed based on consent.
• Legitimate interests: for activities like suggesting related products, unless you object.
• Legal obligations: to meet requirements like accounting, employment, or security laws.

5. With whom do we share your personal data and where?

• We do not sell your data.
• We may share data with providers such as e‑commerce platforms, newsletter services, billing, shipping, marketing partners, fiduciaries, partner boutiques, or authorities.
• If we use third-party platforms (e.g. for shopping or analytics), data may be transferred internationally under safeguards (e.g. standard contractual clauses).
  Examples: if we use Shopify, Google Analytics, Meta Pixel, WhatsApp, FedEx, etc., your data may be processed in other jurisdictions, but with protections in place.

6. What security measures are in place?

We apply appropriate technical and organizational measures to protect your personal data and prevent unauthorized access, loss, or alteration. Data is securely deleted or destroyed when no longer required.

7. What are you rights and how can you exercise them?

You may contact info@doxxhouse.com to:

• Access the personal data we hold about you.
• Request correction, deletion, or restriction of your data.
• Object to processing based on legitimate interest.
• Withdraw consent where processing relies on it.
• Request data portability.
• Lodge a complaint with a supervisory authority if unsatisfied.
• You can manage cookie and tracking preferences via your browser settings or our preference center.